One agent.
Every tool you have.
Sapa reads your policies, checks your live business data, and writes back to customers across channels — in seconds. Your team sees what it did and steps in when it matters.
- Channels
- 3
- Availability
- 24/7
- Conversations
- ∞
- Inbox
- 1
From three inboxes to one, in an afternoon.
- Step one
Connect your channels.
Plug in WhatsApp Business, Telegram, and Instagram. Takes minutes — Sapa walks you through each.
WhatsAppTelegramInstagram - Step two
Add your docs and your apps.
Upload your policies and FAQs. Connect the business apps you already use — orders, CRM, billing — so Sapa can check live data.
DocumentsIntegration - Step three
Launch your team of agents.
Start with defaults or build specialists for returns, billing, and shipping. Sapa figures out who handles each conversation.
AI AgentHuman Agent
What Sapa does for your team.
Answers built from your docs.
Sapa reads your policies, FAQs, and playbooks. Every reply names where the answer came from — no made-up answers, no generic copy-paste.
Live business data
Plugs into orders, CRM, billing, inventory.
See what AI did
Trail of every decision the agent made.
One-click takeover
Hand to a human with full context.
Every channel
Customer history follows the conversation.
Where your agent talks to customers.
Connect via the WhatsApp Business Cloud API.
Telegram
Bring in bot conversations and group support.
Reply to direct messages from your Instagram inbox.
Ready to put an agent
on every channel?
See Sapa handle a real customer message in a 20-minute walkthrough. No slide deck.
What you'd ask in a demo, answered here first.
Will the AI hallucinate?
No. Every answer comes from your documents — your policies, FAQs, and playbooks. If your docs don't cover it, Sapa asks a clarifying question or hands off to a human instead of inventing an answer.
What apps and data can it use?
Anything you connect. Orders, customers, billing, inventory, internal docs, custom systems — Sapa works with the business apps you already use.
How do I add a new business app?
Go to Settings → Apps and connect it. Sapa figures out what the app can do automatically.
Can I limit what the agent can do or say?
Yes. For each agent you decide which channels it answers on, which of your apps it can use, and how it sounds. Every conversation is logged.
What happens when the agent doesn't know?
It hands the conversation to a human teammate with the full history — what was tried, what was found, where it got stuck. No starting from scratch.
How long does setup take, and what's the pricing model?
Setup is about an afternoon for the first agent. Pricing scales with the number of active agents. Book a demo for a quote tailored to your team.